The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 7:54 AM Pacific Time and was resolved at 10:48 AM Pacific Time. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the application.
Posted Feb 23, 2026 - 14:24 PST
Monitoring
The issue has been identified and resolved, and services have been restored to normal operations. We will continue to monitor the situation closely.
Posted Feb 23, 2026 - 10:09 PST
Identified
We have identified the issue, and our team is currently working on a resolution. Thank you for your patience and understanding.
Posted Feb 23, 2026 - 08:03 PST
Investigating
We are currently investigating reports of increased latency affecting all US swimlane environments (Pilot, Sandbox, and Production). This issue impacts Galaxy customers using LXP and LMS, or LXP alone, and may result in slower page load times.
Our engineering team is actively working on the identification of the cause.
We are actively working to restore normal response times and will continue to provide updates as we progress.
Thank you for your patience and understanding.
Posted Feb 23, 2026 - 07:56 PST
This incident affected: US West (Web, API, Data and Analytics, Content Integrations).