Engineers have applied a fix, and after a period of monitoring, we are considering this issue resolved. The issue began at 3:17 AM PDT and was resolved at 10:30 AM PDT. A Root Cause Analysis will be posted to the status page within 7-10 business days of resolution.
Posted Apr 01, 2025 - 14:06 PDT
Monitoring
Our engineeirng teams have identified the cause and have implemented a fix. We have validated internally the issue looks to be resolved. We will monitor for 1 hour before marking the issue as resolved.
Posted Apr 01, 2025 - 12:45 PDT
Update
Our engineering teams are continuing to investigate the root cause of the issue. We will continue to post updates here until the issue has been identified and a fix is in place.
Posted Apr 01, 2025 - 11:18 PDT
Update
We are continuing to investigate this issue. Please check back periodically for further updates, which will be posted as they become available.
Posted Apr 01, 2025 - 09:03 PDT
Investigating
EU Production environment is currently experiencing some latency issues. Clients with LXP portals within this environment may encounter slowness in accessing the platform. Resolving this issue is our top priority, and we are actively working on a solution. Please check back periodically for further updates, which will be posted as they become available.
Posted Apr 01, 2025 - 06:47 PDT
This incident affected: Europe (API, Web, Data and Analytics, Content Integrations).